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（商业过程外购的基础）ESSENTIALS OF BUSINESS PROCESS OUTSOURCING书籍详细信息
- ISBN：9780471709879
- 作者：暂无作者
- 出版社：暂无出版社
- 出版时间：2005-03
- 页数：230
- 价格：307.50
- 纸张：胶版纸
- 装帧：平装
- 开本：暂无开本
- 语言：未知
- 丛书：暂无丛书
- TAG：暂无
- 豆瓣评分：暂无豆瓣评分
内容简介：
This book will provide the fundamentals of business process outsourcing for the busy executive who needs to get up to speed. It will have such features as checklists, tips and techniques, and case studies.
Written in a user friendly style that allows senior level financial executives to get a solid foundation of what business process outsourcing is and how it can benefit their companies.
Provides managers with the tools to analyse the BPO opportunities for their own firms, as well as techniques and strategies for managing a BPO initiative.
Shows managers how a BPO strategy can save the company money and create jobs domestically.
Both authors are consultants and advisers to industry-leading companies and frequent speakers at business forums and conferences.
作者简介：
Thomas N. Duening is Director of the Entrepreneurial Programs Office at the Ira A. Fulton School of Engineering, Arizona State University in Tempe, Arizona. He is also President of INSYTE Business Research Group, an international business consulting and research firm.
书籍目录：
Preface
1 The BPO Revolution
2 Identifying and Selecting the BPO Opportunity
3 Identifying and Managing the Costs of BPO
4 Vendor Selection and Contracting
5 Managing BPO-Related Change
6 Infrastructure Considerations and Challenges
7 Business Risks and Mitigation Strategies
Index
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书籍介绍
This book will provide the fundamentals of business process outsourcing for the busy executive who needs to get up to speed. It will have such features as checklists, tips and techniques, and case studies. Written in a user friendly style that allows senior level financial executives to get a solid foundation of what business process outsourcing is and how it can benefit their companies. Provides managers with the tools to analyse the BPO opportunities for their own firms, as well as techniques and strategies for managing a BPO initiative. Shows managers how a BPO strategy can save the company money and create jobs domestically. Both authors are consultants and advisers to industry-leading companies and frequent speakers at business forums and conferences.
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人物塑造：9分
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语言运用：8分
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知识深度：9分
知识广度：3分
实用性：5分
章节划分：6分
结构布局：5分
新颖与独特：7分
情感共鸣：8分
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现实相关：4分
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事实准确性：3分
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