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Marketing To The Social Web: How Digital Customer Communities Build Your Business, 2Nd Edition 9780470410974书籍详细信息
- ISBN:9780470410974
- 作者:暂无作者
- 出版社:暂无出版社
- 出版时间:2009-02
- 页数:272
- 价格:149.00
- 纸张:胶版纸
- 装帧:精装
- 开本:16开
- 语言:未知
- 丛书:暂无丛书
- TAG:暂无
- 豆瓣评分:暂无豆瓣评分
内容简介:
PraisefortheFirstEditionofMARKETINGTOTHESOCIALWEB:"We'vebeenliberated!Communicatingwithexistingandpotentialcustomersusedtomeanone-waybroadcastsofyourcompany'sproductmessages—'buybuybuy'weallsaid.ButMarketingtotheSocialWebenablessmartmarketerstocommunicateinamuchbetterway:bycreatingcompellingcontentthatpeopleactuallywanttoconsumeandinteractwith.LarryWeberknowshisstuff—he'sbeenpartofthisrevolutionfromthebeginning."—DavidMeermanScott,bestsellingauthorofTheNewRulesofMarketingandPR"Iwaspleasedtoreadabookthatactuallysuggestshowtodosomethingwithsocialnetworks,insteadofjustponderthem.Larry'spragmaticandusefulrecommendationswillhelpbrandbuildersmanagethecomplexityofsocialinteractioninadigitalage."—DavidKenny,ChairmanandCEO,Digitas,Inc."Consumersareusingtechnologytograbpowerfromcompanies,themedia,andthegovernment.MarketingtotheSocialWebsuccinctlyoutlinestherevisedrulesofengagement."—GeorgeF.Colony,CEO,ForresterResearch,Inc."Mostmarketersarefascinatedby,yetapprehensiveofthenewpowerofcustomersastheyorganizeonthesocialWeb.LarryWeberwalksyouthroughthemindset,strategies,andtoolsneededtosucceedinthisnewenvironment."—CharleneLi,coauthorofGroundswell"Weberprovidesasimpleandeffectiveroadmapofthenewcustomerinformationhighway.MarketingtotheSocialWebisavaluabletoolthatwillgiveeveryonetheconfidenceandknow-howtocompeteinthisfast-growingmarketplaceofideasandconversation."—SteveHarris,VicePresident,GlobalCommunications,GeneralMotorsCorporation"AsalllinesandboundariesarewashedawaybytheWeb,Weberdescribeshowtobecomepartoftheseaversusthesand."—NicholasNegroponte,Chairman,OneLaptopPerChild
书籍目录:
Foreword (Jimmy Wales). Preface.
Acknowledgments.
Part I: Pandemonium: The Landscape of the Social
Web.
Chapter 1. The Web Is Not a Channel (And You're an Aggregator, Not
a Broadcaster).
Chapter 2. Community and Content: The Marketer's New Job ( Or How
to Cut Your Marketing Budget and Reach More
People).
Chapter 3. Making the Transition to the Social Web (First Change
Your Mindset).
Chapter 4. How to Let Customers Say What They Really Think (And
Keep Your Job).
Part II: Seven Steps to Build Your Own Customer
Community.
Chapter 5. Step One: Observe and Create a Customer Map (Otherwise
You Can't Get There from Here).
Chapter 6. Step Two: Recruit Community Members (With a New Toolbox
and Your Own Marketing Skills).
Chapter 7. Step Three: Evaluate Online Conduit Strategies (And
Don't Forget Search).
Chapter 8. Step Four: Engage Communities in Conversation (To
Generate Word of Mouse).
Chapter 9. Step Five: Measure Involvement With New Tools,
Techniques (To Keep the Cutting Edge Sharp).
Chapter 10. Step Six: Promote Your Community to the World (Get 'Em
Talking and Clicking).
Chapter 11. Step Seven: Improve the Community's Benefits (Don't
Just Set It and Forget It).
Part III: Making Use of the Four Online Conduit
Strategies.
Chapter 12. The Reputation Aggregator Strategy (We're Number
One!).
Chapter 13. The Blog Strategy (Everybody's Talking at
Me).
Chapter 14. The E-Community Strategy (Go to Their
Party or Throw Your Own).
Chapter 15. The Social Networks Strategy (Connecting with a
Click).
Chapter 16. Does Facebook Matter? (To Marketers?)
Chapter 17. Living and Working in Web 4.0 (It's Right Around the
Corner). Notes. Index.
作者介绍:
Larry Weber has spent the last three decades building global communications companies, including Weber Shandwick Worldwide and the W2 Group. He is also the founder and Chairman of the Massachusetts Innovation and Technology Exchange, the nation's largest interactive advocate association.
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"Move over, Austen--and Austin. Prodigiously comprehensive and engagingly presented, Beaver and Clark's rich and subtle study of focus is essential reading on intonational meaning, scalar particles, implicature, presupposition, polarity licensing, and alternative semantics. This is sensitivity training of the highest order." Laurence Horn, Yale University "Sense and Sensitivity merits a close reading by anyone interested in contemporary pragmatic theory. It is clearly written and accessible, and offers a carefully reasoned case for lexical sensitivity to focus. Beaver and Clark's thesis is sure to serve as a touchstone for further work on the subject." Craige Roberts, Ohio State University "Move over, Austen––and Austin. Prodigiously comprehensive and engagingly presented, Beaver and Clark′s rich and subtle study of focus is essential reading on intonational meaning, scalar particles, implicature, presupposition, polarity licensing, and alternative semantics. This is sensitivity training of the highest order."–Laurence Horn, Yale University"Sense and Sensitivity merits a close reading by anyone interested in contemporary pragmatic theory. It is clearly written and accessible, and offers a carefully reasoned case for lexical sensitivity to focus. Beaver and Clark′s thesis is sure to serve as a touchstone for further work on the subject."–Craige Roberts, Ohio State University
书籍介绍
An updated and expanded Second Edition of the popular guide to social media for the business community Marketers must look to the Web for new ways of finding customers and communicating with them, rather than at them. From Facebook and YouTube to blogs and Twitter–ing, social media on the Internet is the most promising new way to reach customers. Marketing to the Social Web, Second Edition helps marketers and their companies understand how to engage customers, build customer communities, and maximize profits in a time of marketing confusion. Author and social media guru Larry Weber describes newly available tools and platforms, and shows you how to apply them to see immediate results and growth. Rather than broadcast messages to audiences, savvy marketers should encourage participation in social networks to which people want to belong, where dialogue with customers, and between customers, can flourish. in Networking sites like MySpace, Facebook, and even Flickr are the perfect forums for this dialog; this book shows you how to tap into this new media. In addition to the tools and tactics that made Marketing to the Social Web a critical hit among marketers, this second edition includes three entirely new chapters that cover recent changes in the field. These new chapters describe how Facebook will monetize its business and one day surpass Google; how companies can measure the influence and effectiveness of their social media campaigns; and how marketing to mobile social media will grow into an effective practice in the near future. Marketing must reach out into new forms, media, and models. Marketing to the Social Web, Second Edition presents an exceptional opportunity to use these new tools and models to reach new markets, even in today′s fragmented media environment. Larry Weber has spent the last three decades building global communications companies, including Weber Shandwick Worldwide and the W2 Group. He is also the founder and Chairman of the Massachusetts Innovation and Technology Exchange, the nation’s largest interactive advocate association.
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